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About Ridgewood

A small family-run business,specialising in recognised high-quality support.

Ridgewood Care Services has been operating since October 2002. Across 4 homes in East Sussex we provide residential care and supported living for adults with learning disabilities, autism, challenging behaviour and their associated mental-health needs. The company is run by a senior team with, between them, well over eighty years of specialist experience.

An interior detail from one of the Ridgewood homes — soft daylight, a wooden side table, no faces foregrounded

Our aims and objectives

What we signed up to deliver — and measure ourselves against.

These aims are drawn verbatim from our registered Statement of Purpose. We publish them here so families and commissioning authorities can hold us to them — and so our own team has a clean list to audit against.

  1. 1

    A high-quality, flexible provision

    Each service user's quality of life is protected by care that is flexible, efficient and genuinely value for money — not a generic package.

  2. 2

    Community-based homes

    Real homes in real villages — so life continues to include shops, pubs, cinemas, and the people who staff them — not an institutional setting pretending to be otherwise.

  3. 3

    Skills development — inside and out

    Active support for personal and interpersonal skills, within the home and well beyond it: local colleges, activity groups, supported employment on the estate.

  4. 4

    Participation in running the home

    Service users share responsibilities and decisions about their home. Care plans are written with them, not at them.

  5. 5

    Keyworker relationships

    Each service user has a named keyworker — the one staff member whose job is to know their daily life, family contacts and preferences in detail.

  6. 6

    Liaison, review, and honest reflection

    We work closely with each service user's network of care professionals, involve them in regular reviews, and audit ourselves against our stated aims.

— Adapted from our registered Statement of Purpose

Regulation

Each home is registered with the Care Quality Commission.

Ridgewood Care Services operates under CQC location ID 1-141930773. Each individual home carries its own CQC registration. You can read our inspection reports directly on the regulator’s site.